FAQ

The Rose Andom Center is not a shelter but staff can provide survivors with information on shelter options. If it is after hours, please click here to be directed to a list of local shelter resources.

Our services are free of charge to the victim and we do not do any type of income screening. The on-site Rose Andom Center Health Clinic is not guaranteed to be free of cost, but clinic staff will work with clients who do and do not have insurance to make their visit as low cost as possible.

Yes, we can provide services in many other languages. Bi-lingual (Spanish) Resource Advocates are available every day, and we are also able to schedule in-person and over the phone interpreters in 100+ other languages.

Anyone who has been victimized by domestic violence and sexual assault is eligible for services. 

The Rose Andom Center is committed to providing inclusive, survivor centered services to all people affected by domestic violence and sexual assault, regardless of gender identity, race, ethnicity, sexual orientation, immigration status, disability, age, religion, or background. Every survivor deserves respectful, culturally responsive support and equal access to safety, healing, and resources.

Although there are detectives from the Denver Police Department’s Domestic Violence Unit in the building, we do not require any victim to file a police report, nor are they pressured to do so. Services are offered voluntarily and it’s up to the survivor to decide what services they would like to utilize.

The Rose Andom Center is committed to providing inclusive, survivor centered services to all people affected by domestic violence and sexual assault, regardless of gender identity, race, ethnicity, sexual orientation, immigration status, disability, age, religion, or background. Every survivor deserves respectful, culturally responsive support and equal access to safety, healing, and resources.

While the Rose Andom Center cannot guarantee that we will be able to assist with relocation, rental assistance, or moving needs, our resource advocates can help you to determine what funding might be available to you.

All of your information you share with Rose Andom Center staff is kept confidential. All services provided by a domestic violence advocate working in a community-based program are confidential. This means that any information shared by a survivor with a staff member will be held in confidence and cannot be shared. This is a privilege protected by law. Although members of the Denver Police Department and other attorneys are on site, they cannot collect your information from Rose Andom Center records without your consent.

Limitations to Confidentiality:  There are very few limitations to confidentiality and include only the reporting of known or suspected child abuse or neglect or intent to harm yourself for others. There are representatives of the police department, City Attorney, and District Attorneys’ offices on site who do not hold the same legal protection, and in some situations, may be required to share some information you disclose, if you choose to meet with them.

Perpetrators of domestic violence cannot receive services at the Rose Andom Center. Below is a list of local organizations and programs that work with perpetrators to end the cycle of violence.

The Colorado Domestic Violence Offender Management Board maintains a list of approved treatment providers for domestic violence offenders.

To speak to someone about addressing abusive behavior and local resources, visit the Tessa Colorado Springs website or call their Helpline at 855-978-2638.

The Center for Relationship Abuse and Awareness has more resources for community members concerned about addressing abusive behavior with a friend or family member.

Holiday Closure Notice

The Rose Andom Center will be closed on Monday, February 16, in observance of Presidents Day. We will reopen on Tuesday, February 17.

If you need support during this time, please contact the National Domestic Violence Hotline at 800-799-SAFE (7233) or SafeHouse Denver’s crisis line at 303-318-9989

Aviso de Cierre por Día Festivo

El Rose Andom Center estará cerrado el lunes 16 de febrero en conmemoración del Día de los Presidentes. Volveremos a abrir el martes 17 de febrero.

Si necesita apoyo durante este tiempo, comuníquese con la Línea Nacional de Violencia Doméstica al 800-799-SAFE (7233) o a la línea de crisis de SafeHouse Denver al 303-318-9989